Dr. Priya is a
physician at Sunrise Hospitals, where a strong emphasis is placed on
educating patients on
disease awareness and
management, deemed as integral components of healthcare outcomes, a philosophy referred to as "
pill and service." To facilitate this approach, the hospital offers the
Show & Tell app to Dr. Priya and fellow doctors, enabling them to
quickly record personalized videos on diverse health topics in
multiple languages through a
simple-to-use interface. Sunrise Hospitals
disseminates these
recordings, in the form of
links, to
patients of their respective doctors, as
daily health tips or reminders, through its centralized
WhatsApp for Business account and
Patient App.
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The patients greatly appreciate receiving personalized and informative videos from their own doctors, via trusted communication channels of the hospital, throughout their treatment journey. These videos aid in better understanding and management of their illnesses, positively impacting their healthcare outcomes.
Moreover, this service not only surpasses patient expectations but also strengthens Sunrise Hospitals' healthcare offerings, resulting in heightened patient engagement and commercial success.
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