PRIVACY POLICY
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RxPrism Health Systems Private Limited ("RxPrism", "Company",
"We", "Our", or "Us") is the owner of the "My Show & Tell"
and "RxSling" mobile applications.
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The RxSling application is a frontend application meant for
business users. The RxSling application works as an integral
part of the My Show & Tell application. Therefore, it is
important to note that the Privacy Policy and the Terms and
Conditions of both the applications flow into one another. You
can access the most up-to-date version of the Privacy Policy of
the My Show & Tell application at
www.myshowandtell.app/privacy.html. The RxSling application is also supported by a robust backend
platform.
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The terms "You" and "Your" refer to You as the organization and
"They", "Their", and "Them" refer to Your "Users" of the
applications or of the "Services" offered by the applications.
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While the My Show & Tell application serves the Show &
Tell video Content "Creators" of Your organization, the RxSling
application serves the Show & Tell video Content
"Distributors" of Your organization. The Show & Tell video
Contents thus created by Your video Content Creators using the
My Show & Tell application and distributed by Your video
Content Distributors using the RxSling application are viewed by
Your video Content "Viewers". The term 'Show & Tell video
Content' will be hereinafter addressed as "Content".
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RxPrism is committed to Your privacy and the privacy of Your
Content Creators, Distributors, and Viewers, collectively known
as the "Users".
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This Privacy Policy applies to the collection, usage, storage,
processing, and destruction of the Information of Your Content
Distributors and Viewers (as defined below) when They use the
RxSling application ("App") and/or its Services.
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Whereas, the Privacy Policy of the My Show & Tell
application applies to the collection, usage, storage,
processing, disclosure, and transfer of information of Your
Content Creators when They use the My Show & Tell
application and/or its Services.
- Why This Privacy Policy?
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1.1. This Privacy Policy is published in compliance with, inter
alia:
- 1.1.1. Section 43A of the Information Technology Act, 2000;
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1.1.2. Regulation 4 of the Information Technology (Reasonable
Security Practices and Procedures and Sensitive Personal
Information) Rules, 2011 (the "SPI Rules");
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1.1.3. Regulation 3(1) of the Information Technology
(Intermediaries Guidelines) Rules, 2011.
- 1.2. This Privacy Policy states the following:
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1.2.1. The types of Information collected from You and Your
Content Distributors and Viewers, including Personal Information
and Activity Information;
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1.2.2. The purpose, means, and modes of collection, usage,
storage, processing, and destruction of such information.
- Consent
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2.1. By subscribing to the RxSling App, You and Your Content
Distributors automatically consent to the collection, usage,
storage, and processing of the Personal Information and Activity
Information of Your Content Distributors in accordance with the
provisions of this Privacy Policy.
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2.2. Your Content Viewers provide Their consent to receive Your
Contents and to collect, use, store, and process Their Personal
Information and Activity Information through any of the following
methods:
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2.2.1. A pop-up that appears when They open a Show & Tell
Content link for the first time on Their mobile.
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2.2.2. A remote link sent to Their mobile through any channel by
the backend team.
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2.2.3. A 'Get Consent' link triggered to Their mobile by Your
Content Distributors from within the RxSling App.
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2.3. You may have Your own process for Your Content Viewers to
unsubscribe or cancel the consent already provided by Them.
- Changes to the Privacy Policy
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3.1. Although We may attempt to notify You and Your Content
Distributors when major changes are made to Our Privacy Policy,
You should periodically review the most up-to-date version at
www.myshowandtell.app/rxsling/privacy.html. We may, in Our sole discretion, modify or revise this Privacy
Policy, Terms and Conditions, and any other relevant policies at
any time, and You agree to be bound by such modifications or
revisions. The last sentence in the Privacy Policy indicates when
it was last updated.
- What Information We Collect?
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4.1. The types of Information We collect about Your Content
Distributors and Content Viewers include
Personal Information and
Activity Information, collectively referred to as
"Information".
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4.2. "Personal Information" is defined under the
SPI Rules (sensitive personal information) to mean any information
that relates to a natural person, which, either directly or
indirectly, in combination with other information available or
likely to be available to a body or corporate, is capable of
identifying such person.
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4.3.
Personal Information From You and Your Content
Distributors:
Personal Information that We collect from You and Your Content
Distributors for the purposes of this Privacy Policy are as
follows:
- 4.3.1. Name
- 4.3.2. Email address
- 4.3.3. Mobile number
- 4.3.4. Photograph
- 4.3.5. Gender
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4.4.
Personal Information of Your Content Viewers From Your
Content Distributors:
Personal Information of Your Content Viewers that We collect from
Your Content Distributors for the purposes of this Privacy Policy
is as follows:
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4.4.1. Mobile number of Your Content Viewers that Your
Distributors select from Their Contacts list before sharing the
Show & Tell Contents
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4.4.2. Personalized (welcome) text that Your Content Distributors
add to Their Show & Tell Contents before They share them with
Their Content Viewers
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4.5.
Activity Information From Your Content Distributors
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4.5.1. We may also collect information other than Personal
Information from Your Distributors through the App when They use
the App or its Services. Such information may be stored in Our
server logs in an encrypted format. Such
Non-Personal Information may or may not assist Us
to identify You personally. Such Non-Personal Information may
include:
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4.5.1.1. Usage details such as time, frequency, duration, pattern
of use, features used, and the amount of storage used
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4.5.1.2. Master and transaction data and other data stored in the
user account
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4.5.1.3. Internet Protocol address, browser type, browser
language, referring URL, files accessed, errors generated, time
zone, operating system, and other details collected in Our log
files
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4.5.2. We may also collect information on the Contents that are
being distributed through Our App. This information can also be
considered as Non-Personal Information and
include:
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4.5.2.1. The title and description of Your Show & Tell
Contents
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4.5.2.2. Photos, images, documents, or slides relevant to Your
Show & Tell Contents
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4.5.2.3. Videos, audios, and GIFs relevant to Your Show & Tell
Contents
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4.5.2.4. The number of views and lights Your Contents receive
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4.6.
Activity Information From Your Content Viewers
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4.6.1. We collect the following information from Your Content
Viewers for further analysis and report generation:
- 4.6.1.1. IP address or location of Your Viewers' mobiles
- 4.6.1.2. Checksum browser metadata
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4.6.1.3. Content viewed, duration of content viewed, percentage of
content viewed
- 4.6.1.4. Buttons clicked
- 4.6.1.5. Responses provided to a question or content rating
- How We Collect Information?
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5.1.
Collection of Personal Information From You and Your
Distributors:
The method by which We collect Personal Information From You and
Your Content Distributors is as follows:
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5.1.1. Only the Content Distributors whom You preregister can
register on the RxSling app. This method enables You to retain
control and track the activities of Your Content Distributors who
are using the App.
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5.1.2. As a part of the preregistration, You provide the email
address and mobile number of all Your Content Distributors.
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5.1.3. We preregister Your Distributors on the RxSling app using
the information provided by You.
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5.1.4. Your Content Distributors can now download and install the
RxSling app on Their mobile devices, register themselves on the
App using the same email address and mobile number provided by
You, and validate themselves via a one-time password (OTP).
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5.1.5. As a part of the registration process, We also collect
additional personal information, such as Their Name, Gender, and
Photograph, which are essential to personalize Their Show &
Tell Contents before They distribute them to Their Content
Viewers.
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5.2.
Collection of Personal Information of Your Viewers From Your
Distributors:
The method by which We collect Personal Information of Your
Content Viewers From Your Content Distributors is as follows:
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5.2.1. When Your Content Distributors select the mobile number of
Your Content Viewers from Their Contacts list
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5.2.2. When Your Content Distributors add a personalized (Welcome)
text to Their Show & Tell Contents before They share them with
Their Content Viewers
- How We Use the Collected Information?
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6.1. We use the information We collect for the following purposes:
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6.1.1. Enable Your Users to use the App and utilize its Services
most effectively
- 6.1.2. Personalize Your Users' experience on the App
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6.1.3. Track and report the usage of the App by Your Distributors
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6.1.4. Track and report the viewership and time spend by Your
Viewers on Your Content
- [Above uses collectively referred to as "Purpose(s)"]
- How We Protect Your Information?
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7.1. The security of the Personal Information and Activity
Information of Your Content Distributors and Viewers is important
to Us.
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7.2. We declare that You are the complete owner of all Your
Information and that of Your Users and that We do not use Your
Information for any other Purpose(s) than as stated in this
Privacy Policy.
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7.3. We ensure all Your User Information is stored in an encrypted
format. We also restrict access to all Your Information to Our and
Our affiliates' employees, agents, third party service providers,
partners, and agencies who need to know such Personal Information
in relation to the Purposes as specified above in this Privacy
Policy and provided that such entities agree to abide by this
Privacy Policy.
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7.4. We track, analyze, and report all activities of Your Users to
You on a regular basis as mutually agreed on Our business
proposal.
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7.5. When Your subscription expires or when We receive an
intimation from You to stop subscription, close account(s), or
delete specific User(s) or User information, We purge all Personal
and Activity Information and Contents of the specific User(s) or
all Users, as the case may be, in 30 days (grace period), upon
submitting a detailed report of all Information to You. It is
important to note that We cannot recover any User information once
the grace period is over as We delete the complete Information
from all Our servers.
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7.6. While We will endeavor to take all reasonable and appropriate
steps to keep secure any information which We hold about Your
Users and prevent its unauthorized access, You acknowledge that
the Internet is not 100% secure and that We cannot provide any
absolute assurance regarding the security of Your Users' Personal
Information. We will not be liable in any way in relation to any
breach of security or unintended loss or disclosure of information
caused by Us in relation to Your Users' Personal Information.
- Cookies
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8.1. We may store temporary or permanent 'cookies' on Your or Your
Users' computers. A cookie is a small piece of data that is sent
to Your browser from a Web server and stored on Your, primarily
Your Content Viewers', computer hard drive. A cookie cannot read
data off Your hard disk or read cookie files created by other
sites. Once You close Your browser, the cookie simply terminates.
For instance, by setting a cookie on Your browser, You would not
have to log in a password more than once, thereby saving time
while on the Apps. You can choose whether to accept cookies by
changing the settings of Your browser. You can reset Your browser
to refuse all cookies or allow Your browser to show You when a
cookie is being sent. If You reject the cookies on an App, You may
still be able to use the App, but it shall be limited to certain
minimal functionality or may not render the Content as expected.
The only drawback to this is that You may be limited only to some
areas of the App or limited to certain functions of the App. Some
of Our business partners may use cookies on the App. Please note
that We have no access to or control over such cookies. RxPrism
and Our business partners may use cookies to better personalize
the content, banners, and promotions that You see on the App.
- Links
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9.1. The App may contain links to other third party sites. The
third party sites are not under the control of RxPrism. Please
note that RxPrism is not responsible for the privacy practices of
such third party sites. RxPrism encourages You to be aware when
You leave the App or the Show & Tell Content page. RxPrism
also encourages You to read the privacy policies of each and every
third party site that collects personal information. If You decide
to access any of the third party sites linked to the App, You do
this entirely at Your own risk. Any links to any partner of the
App is the responsibility of the linking party, and RxPrism shall
not be responsible for notification of any change in name or
location of any information on the App.
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9.2. All Contents that Your Content Distributors distribute
through the App will have a short URL with the rxp.at and/or
rxpl.info domain. We use this domain name to track the activities
of Your Content Viewers.
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Correcting Inaccuracies or Updating Personal Information
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Since all Your Users' Personal Information is stored as part of
the User profile on the App, They can directly update Their
profiles on the profile pages of the App.
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You and Your Users are not allowed to use the App or the Services
of the App if any of the terms of this Privacy Policy are not in
accordance with the applicable laws of Your or Your Users'
country.
- Grievance Redressal
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We have appointed a Grievance Officer to address any concerns or
grievances that You or Your Users may have regarding the
processing of Your Personal Information. If You or Your Users have
any such grievances, please write to Our Grievance Officer at
snt@rxprism.com and Our
officer will attempt to resolve Your issues within 7 working days.
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RxPrism reserves the right, in its sole discretion, to change,
modify, add, or delete portions of the terms of this Privacy
Policy at any time.
- Version 1.0.1
- Last updated on: May 13, 2020